Online Adjusters ("we," "our," or "us") values the privacy of our contractors, clients, and website visitors. This Privacy Policy outlines how we collect, use, and protect your information, and how we ensure compliance with applicable laws and platform terms, including Google’s policies. Online Adjusters is a professional adjusting company that works closely with contractors to help homeowners secure fair compensation from insurance companies for valid property damage claims. Our services include support, communication, and coordination on behalf of contractors acting in the homeowner’s best interest. We may collect and store the following information:
We use your information strictly to: Comply with legal and regulatory requirements Support and manage claims on behalf of homeowners Facilitate communication between Online Adjusters and contractors Provide contractors with tools (email addresses and phone dialers) to operate under our system By working with Online Adjusters or submitting your information via our website or partner channels, you consent to receive SMS communications related to our services. These messages are used solely to coordinate and follow up with contractors regarding claims, schedules, documentation, or updates.
We do not use SMS for marketing to third parties, nor do we share or sell any personal data collected through our SMS platform.
We do not sell, rent, or share your personal data with third parties for marketing purposes. Your information is used only within the scope of our services and shared only with relevant parties involved in processing your insurance claims (e.g., insurance companies, legal partners if necessary).
Each contractor working with Online Adjusters is assigned:
These tools are provided to maintain professionalism, transparency, and compliance when following up with insurers on behalf of homeowners. All communication through these channels is intended for business use only and is subject to monitoring and compliance requirements. Online Adjusters operates in full compliance with Google’s Terms of Service and relevant platform policies. We do not engage in any misleading practices, data scraping, spam, or unauthorized advertising. All digital campaigns, communication methods, and information handling procedures follow industry-standard data protection and privacy best practices. We implement reasonable administrative, technical, and physical safeguards to protect the personal information under our control from loss, misuse, or unauthorized access. Depending on your location, you may have the right to:
To exercise any of these rights, please contact us at:
Email: claims@onlineadjusters.com
Company: Online Adjusters.
We may update this Privacy Policy periodically. All updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly.